1. Booking Confirmation:
- Upon booking a tour or service with Perfect Journeys LLC, customers will receive an email confirmation, which serves as proof of their reservation.
2. Tour Information:
- Detailed information about the tour, including the itinerary, meeting points, and any inclusions or exclusions, will be provided in the confirmation email. Customers are advised to review this information carefully.
3. Timing and Punctuality:
- Customers are expected to arrive at the designated meeting point on time. Latecomers may miss the tour, and no refunds will be provided in such cases.
4. Cancellation Due to Unforeseen Circumstances:
- In the rare event that we need to cancel a tour due to unforeseen circumstances (e.g., weather conditions, strikes, safety concerns), customers will be promptly informed, and alternative arrangements or full refunds will be offered.